We don't want to lose your order but we can help you cancel it before the goods are shipped out.
Once the goods are shipped, you need to receive and apply for a return, please refer to the return policy for details
How long does it usually take for the goods to be delivered?
We usually ship the goods on the same day or the next day after receiving the order, and the delivery time depends on the distance between our shipping location (New York) and your shipping address, more details in shipping policy
Does the product come with a warranty?
Of course, as long as you purchase products on our official website or our official sales channels, and register the products on this website, you can receive a one-year warranty to ensure your consumption experience at all times
What should I do if I am not satisfied with the product I receive?
Please contact us as soon as possible, and we will provide you with a satisfactory solution
Are there any discounts if I want a large quantity of goods as a supplier?
For suppliers who want to cooperate with us, we can provide free samples first. After confirming cooperation with us, we will offer you a lower supply price than the market price
We don't want to lose your order but we can help you cancel it before the goods are shipped out. Once the goods are shipped, you need to receive and apply for a return, please refer to the return policy for details
How long does it usually take for the goods to be delivered?
We usually ship the goods on the same day or the next day after receiving the order, and the delivery time depends on the distance between our shipping location (New York) and your shipping address, more details in shipping policy
Does the product come with a warranty?
Of course, as long as you purchase products on our official website or our official sales channels, and register the products on this website, you can receive a three-year warranty to ensure your consumption experience at all times
What should I do if I am not satisfied with the product I receive?
Please contact us as soon as possible, and we will provide you with a satisfactory solution
Are there any discounts if I want a large quantity of goods as a supplier?
For suppliers who want to cooperate with us, we can provide free samples first. After confirming cooperation with us, we will offer you a lower supply price than the market price
